Strengthen security monitoring, triage
and incident response discipline.
G3 Cyberspace delivers 24/7 Managed SOC Services with continuous monitoring, threat detection, investigation, hunting, and incident response—helping organisations improve security visibility, coverage, and SOC maturity.
Security Operations View
OperationalImprove people, process and
monitoring coverage together.
Use - case and coverage review
Align monitoring scenarios to key assets, threats, business services and regulatory requirements.
Alert triage support
Establish repeatable decision paths for validation, escalation, containment and closure.
Incident coordination
Clarify roles, communications, evidence handling and escalation across technical and business teams.
Runbooks and playbooks
Document consistent handling for high - priority alerts and incident scenarios.
Metrics and reporting
Create operational dashboards, trends, SLA visibility and management reporting.
SOC maturity uplift
Assess gaps and prioritise improvements across tooling, process, staffing and governance.
SOC Operating Lifecycle
Collect
Receive logs, alerts and telemetry from agreed security sources.
Detect
Apply correlation rules, use cases and available threat context.
Triage
Validate the alert, severity, affected asset and business context.
Investigate
Analyse related activity, indicators, timeline, scope and likely impact.
Respond
Escalate incidents and coordinate agreed containment and remediation actions.
Improve
Tune detections, use cases and response playbooks based on lessons learned.
Security operations focused
on actionable detection and
response.
The service is designed to improve visibility, validate security events and provide a consistent path from alert to investigation, escalation and closure.
Security Monitoring & Alert Triage
Monitor agreed security sources, validate alerts, remove obvious false positives and prioritise events for investigation.
Threat Investigation & Enrichment
Correlate available endpoint, identity, network, cloud and application context to determine scope, severity and likely impact.
Incident Escalation & Response Coordination
Escalate confirmed incidents, notify agreed stakeholders and coordinate containment or remediation actions within the defined response model.
Threat Hunting
Perform targeted searches using indicators, threat intelligence and hypotheses to identify suspicious activity not detected by standard alerts.
Detection Engineering & Tuning
Review and improve SIEM use cases, correlation logic, thresholds and playbooks to increase detection quality and reduce noise.
Reporting & Service Governance
Provide operational reporting, incident trends, open actions and service-review inputs to support continuous improvement.
Bring relevant telemetry together for better investigation context.
Coverage is agreed during onboarding and depends on the security technologies and log sources available in the client environment.
SIEM / SOAR
Centralised log monitoring, correlation, alerting and workflow automation.
EDR / XDR
Endpoint detections, device context and investigation telemetry.
Network & Cloud
Firewall, VPN, cloud-security and infrastructure event data where available.
Identity, Email & Apps
Authentication, access, email and application security events within the agreed scope.
Choose the level of SOC ownership that fits your internal capability.
Managed SOC
G3 performs the agreed day-to-day monitoring, triage, investigation, escalation and reporting activities.
- Defined coverage window
- Agreed log sources and tools
- Incident escalation workflow
- Regular service reporting
Co-Managed SOC
G3 works with your internal security team under a clear responsibility model and common operating workflow.
- Shared monitoring responsibilities
- Joint escalation model
- Detection and tuning support
- Integrated service governance
SOC Augmentation
Add analyst or specialist capacity to an existing SOC for defined operational needs.
- L1 / L2 / L3 support
- Threat hunting
- Detection engineering
- Investigation support
Typical Operational Deliverables
- Alert and incident investigation records
- Severity-based escalation and notification
- Threat-hunting observations and findings
- Detection-rule and use-case tuning actions
- Open incident and remediation tracking
Management & Governance Deliverables
- Incident and alert trend reporting
- Detection and use-case performance observations
- Recurring threat patterns and lessons learned
- Open security actions and ageing
- Periodic service-review and improvement recommendations